For people who have received a claim

Help with payments and your case

Here you can find information about your case, payment and what to do if you need help.

Find what you need quickly

Have you received a claim from Legator?

My Page shows the information available in your case and gives you access to payment details. Depending on the case, this may include the amount, important dates, documentation and attachments.

For the quickest overview, we recommend logging in to My Page. If you have questions, disagree with the claim or need help with payment, you can also contact us.

You do not need to understand the entire debt collection process. Choose the situation that matches yours below and we will guide you to the right next step.

What do you need help with?

Choose the situation that matches yours

See what the claim is about

Log in to see who the claim comes from, the amount, important dates and available documentation.

View the case on My Page

Cannot pay the full amount now?

Contact us if you need help with payment. We can look at what applies to your specific case.

Contact Legator

Do you disagree with the claim?

Contact us and explain why you believe the claim is incorrect so the matter can be reviewed further.

Contact us about the case

Have you already paid?

Check the status on My Page. If the payment is not registered, contact us with the payment information.

Check the status on My Page

Questions and answers

Common questions about your case

Answers are kept short and action-oriented, with links to My Page or contact when needed.

Where can I find information about the claim?

Log in to My Page to see the information available for your case.

Where do I find payment information?

Payment information is available on My Page. If you need help, you can contact Legator.

What should I do if I cannot pay the full amount?

Contact us. The options available depend on the specific case.

What should I do if I believe the claim is incorrect?

Contact us and explain why you believe the claim is wrong so the case can be followed up.

What if I have already paid?

Check the status on My Page. If the payment is not registered, contact us with the payment information.

How can I speak to someone?

Call Legator on 22 59 53 22 on weekdays between 08:00 and 16:00, or use the contact page.

Would you like to view your case?

Log in to My Page to see the available case information and payment details.